Whether you have heard about it for the first time or have been considering it for months, transferring to cloud-based point-of-sale (POS) software is one of the smartest moves a small business can make. The right cloud-based POS system can enhance customer service, maximize operational efficiency, and help you stay competitive.
As per Straitsresearch, the global cloud POS market size was estimated at USD 4,971.8 million in 2023, and it is predicted to reach USD 36,250.2 million by 2032, increasing at a CAGR of 24.7%.
Selecting cloud-based POS software for your business will help you gain more adaptability and enable you to access your data from anywhere. Let us explain what cloud-based POS software is and how cloud-based POS software operates.
What is cloud-based POS software?
A POS system, or point-of-sale software, is a combination of hardware and software that enables businesses to receive and process customer payments. When a POS system utilizes cloud-based software, retailers achieve a number of benefits, including increased availability and accuracy, along with detailed inventory management competencies.
Traditional (non-cloud) POS systems are normally onsite installations; businesses can only access their information from their own location. However, cloud-based POS systems collect data distantly on third-party servers, making your important sales information widely accessible.
Differences between cloud-based and traditional POS Software
The following are the key differences between cloud-based and traditional POS software.
Cloud-based POS Software
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Setup
The software is good to go, and no updates are required.
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Data storage
Data is stored in the cloud and can be accessed via your mobile phone.
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Integration
Easily integrates with other software you utilize in your business.
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Cost
Systems usually come with a monthly fee that differs by plan.
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Security
Since your data is stored in the cloud, you’re exposed to cyber security risks.
Traditional POS Software
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Setup
Systems are normally installed onsite and might need periodic updates.
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Data storage
Your data can be accessed only onsite.
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Integration
Systems can’t be effortlessly integrated with your other business software.
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Cost
There may be installation and monthly maintenance fees.
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Security
Since the data is stored onsite, you’re less susceptible to security gaps.
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Advantages of cloud-based POS Software
Cloud-based POS systems provide several benefits to businesses that they don’t get with traditional POS software, including the following:
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Improve Accuracy
Several small businesses struggle with unrecorded sales and mistaken inventory. Staff members must spend more time integrating mistakes than aiding customers and closing new sales, preventing business development and profit. A cloud-based Software Company in Pakistan can solve this problem.
Traditional cash registers depend too much on human input. Mistakes are inevitable, specifically during busy times. Conversely, POS systems take the guesswork out of making sales and enable your company to accomplish an otherwise unachievable level of precision. Additionally, because the data is held in the cloud, it will be accurate and updated irrespective of the device you use to enter and view it.
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Provides Valuable Insights
A high-quality, cloud-based POS system does more than scan items rapidly. It also provides your business with the data it requires to grow and maximize profits. All purchases are tracked and documented, so all customers’ previous purchases, both online and in person, can be tracked and analyzed.
Businesses can create detailed POS reports with insights that help them track successful products and services, along with targeted marketing based on demographics, customer buying habits, and more. Meetings can be scheduled anywhere to discuss sales and customer insights with stakeholders because all data is available remotely with cloud-based POS systems.
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It can be Controlled Remotely.
You can control your cloud-based POS systems through your mobile device. You don’t have to be present in your store to be aware of what’s happening, make regulations, run reports, and more.
Suppose you want to open another business location or are worried about how one store makes money when you aren’t there. A robust, cloud-based POS system with all-inclusive reporting can help you manage tasks remotely. It enables you to stay on top of sales, employee management, product inventory analysis, and more. You can even generate store sale evaluation reports to rearrange your numerous locations while they are occupied.
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Ensure Consistency
Due to human error and other aspects, a product might end up costing more at one store location than another. POS systems eradicate this problem, thus ensuring improved customer care and a company’s reputation for reliability.
Maintaining constant pricing is a professional affair, and a POS system is the key way to accomplish it. With cloud-based POS systems, you can check whether pricing is reliable across stores without migrating to other locations.
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Make Promotion Management Easy
Promotions are vital to many small businesses for attracting and retaining customers. However, organizations often struggle to keep track of the terms, periods, and specifications, particularly when short-term promotions and multiple discount coupons are concerned. Incorrectly tracked promotions lead to lost sales and possibly unhappy customers.
POS systems enable small businesses to track all promotions and offers effortlessly. Your cloud-based POS software can help control which efforts were prevalent, profitable, and delivered the best customer care.
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Help Manage Inventory
Inventory constancy is significant. However, managing inventory without a cloud-based POS system can be frightening, particularly for companies with traditional and e-commerce stores.
Quality cloud-based POS software supports accurate and effective inventorying. Depending on the product, you can categorize merchandise by type, class, item description, and more. When exploring vendors or suppliers, you can even draw out your inventory data on your preferred device due to the cloud hosting. It is all at your fingertips instead of bound to specific hardware.
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Help Spot Trends
Cloud-based POS software enables you to identify trends in your business’s sales. For instance, you can control which demographic groups are interested in specific products or product features.
Recognizing trends is mainly valuable when consulting with prospective business investors. You can amaze them by halting vital trend data right away through your cloud-based POS system.
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Speed Checkout and Service
Small businesses, in particular, experience slow checkout lines. Customers don’t want to wait in line while a cashier types in the account of what the person forwarding it to them is buying. However, POS systems speed checkout considerably, enabling cashiers to get in touch with customers rapidly. Moreover, cloud-based POS systems offer quicker access to product information, so sales personnel can help customers more effectively.
With a cloud-based POS system, all sales information is backed up to the cloud, so mislaying valuable data is no longer a problem.
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Incorporate Multiple Tools
Business and marketing technologies are evolving rapidly. Keeping up with the struggle often means purchasing the latest technological development in a specific area, which can be costly.
Investing in a cloud-based POS system cuts costs because it provides several essential business tools in a single package. It also saves time because you don’t have to look around for the best service in each area. One high-quality POS system can execute all the functions you need. Even finer, cloud-based POS software can be modernized much more effortlessly than traditional POS systems.
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Must-Have Features of Every POS Software
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Sales
Streamline checkouts and customize counter sales. A multipurpose POS allows businesses to automatically unify their inventory, print receipts, and review payments.
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Instant Purchasing
Accept customer payments through debit and credit cards, cash, gift cards, mobile payments, or checks. Furthermore, authenticate payment processes with your external card terminal.
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Customer Relationship Management
Create a customer database, improve consumer engagement, and maximize marketing and service capabilities. Also, demand customer feedback and learn about consumer feedback.
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Loyalty Program
Offer customer inducements and reward points to boost repeat purchases and recommendations. Integrate sales data with the loyalty program to keep track of all metrics.
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Inventory Management
Seamlessly maintain, optimize, and control inventory.
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Employee Management
Protect critical business information by allowing employees diverse levels of access rights. Evaluate employee performance and analyze employee overtime.
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Purchase Management
Keep in control of the supply chain and easily process purchase orders. Easily evaluate profits and easily cancel or edit orders rapidly.
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Data Analytics and Insights
Make well-informed business decisions via data analytics and real-time insights. Examine consumer behavior to enhance customer engagement and overall sales.
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Multi-Store Management
Through a centralized database, businesses can function as a number of retail outlets from a single location. Brands can simplify customer checkout experiences and sell products or services on any device.
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Dynamic Marketing
Point out the right consumers by forecasting customer purpose. Furthermore, send automated emails and promotions to support your business.
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E-commerce
Provide customers with a smooth shopping experience in physical and digital stores. Retail several products in different places via a centralized dashboard.
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Accounting
Suitably make payroll tax payments and sales tax reports, besides avoiding human error in accounting with an inbred tax calculator.
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Mobile Ordering
Customers can experience a mobile user interface for transportable purchasing with real-time management across multiple devices.
Substituting old cash registers with mobile devices operating cloud-based POS makes good sense because it simplifies the asset requirements for retail businesses. Instead of buying registers, the business can use individually possessed or else collective mobile devices in the store throughout business hours as required.
Conclusion
If you have decided to replace traditional methods of managing payments and advance your retail business, then it’s best to consult a POS software company. Osits delivers cloud-based POS solutions that provide real-time visibility of store operations and an end-to-end multi-channel solution. It has no particular hardware requirements and is considered one of the best POS software in Pakistan – Connect with our expert for a demo!
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